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On. i think that would be very, very good. >> also, when the president speaks this and the reporters start looking into it, it turns out he didn't do exactly what he said and the story bubbles up about this $25,000 check. >> right. exactly. and so i think that there are actually -- and there are other troubling things that have come out which is the fact that he says he's called all these families. it urns on out a lot of them haven't been called or received letters. is it necessarily the president's fault? no. but there's certainly a staff problem there. when somebody has given their life for...

Promising donations the president promised and didn't deliver on, some he never delivered on. what do you make of this pattern? >> i agree with phil that this is a staff problem. but it's also a problem for the president. in two ways. number one, the president likes to be this sort of who's your daddy figure, promising to give out these charitable contributions, promising according to the reporting of my "washington post" colleagues, $25,000 from his personal account, going over the fact he is the president of the united states for the next three to seven years. if he feels like there's a prob...

What you look to a president foris someone that can speak to everyone and saying this unacceptable, we will bring these people to justice. this is wrong, this is who they are, and this is not what we stand for. but his instinct which went unchecked over the weekend, was to do something very different. so it's not a staff problem. it really isn't. it's a leadership problem. >> how does he then -- just listening to you -- david, let me go to you. not that just the ceos are coming occupy, but members of his own party coming out. talking to carl bernstein, he's been talking to republicans and they...

The president right now. do you think those like kellyanne conway out today and sebastian gorka out today, who say it's the media that's obsessed with tweets, tweets are not policy, you guys just don't understand that -- do you think they're doing a service for the president? >> you know, obviously, they believe they are and they have a lot more information than i have, but i mean, i don't understand why they can't all be singing out of the same songbook. and if it's a staff problem, then it should be fixed, and if it's a president problem that the staff can't fix, then you need to find maybe ...

Confrontational and aggressive approach. more nasty tweets and angry statements. that they see as the problem. they have not been significantly nasty enough. that is the diagnosis of the problem, you mentioned howard baker coming in, that was a change in direction to have a different approach. >> the tower report and everything else they did, they cleaned up the mess and the president left after a second term on a high, which never would have been predicted when this thing first broke. what about other crisis manage? from your former colleagues in the bush white house. >> there is real chaos r...