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Be surprised the fbi gets approximately 2,000 calls a day. when you run that out through the year you're talking about 700 to a million calls a year. that's a lot of calls. >> i've got to jump in here, stuart. that's disturbing. first of all, you said it's new, 2012. that's five years old. if i had a car it'd be time to turn it in. that's not new. five years old. that's a long time. and they're civilians, they don't have enough wherewithal to pass this along or manpower, that doesn't help the families of the 17 people who have died here. what you're saying is very damning for the fbi, i think....

Potential threat to life. stuart kaplan a former fbi agent and cnn law enforcement analyst james, a retired fbi supervisory special agent. stuart, let's start with you. the fbi admitted today they failed to follow uppen on a tip that nicholas cruz might be a danger. the caller provided information about cruz's gun ownership, desire to kill people and erratic behavior. so bruntlluntly, stuart, did th cost these people their live? >> the tip center itself is fairly new. it was brought about in 2012. it is run by nonagents. in other words, these employees

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