CNN The Lead With Jake Tapper June 4, 2024 21:54:00
>> reporter: southwest says they've reimbursed 273,000 customers with less than 11,000 to go. >> but those are the ones that have been submitted most reechtly and within the d.o.t. timelines of 30 days for processing all of those. >> reporter: the chair of the committee, senator maria cantwell, critical of southwest ceo's bob jordan's absence from the hearing. >> your ceo didn't want to show up. >> reporter: the airline tells cnn he had a scheduling conflict. now, some lawmakers also called out the faa for their system failure that caused that national ground stop last month. but the agency it...