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Service says that this is evidence of them cooperating. they say this is a phone migration and a phone reset, a system migration. leigh ann caldwell, what do we know about the secret service pushing back on this? >> well, that is a lot of e- mails and text messages that they did send over. what matters is the text messages and e-mails that the committee needs for its investigation. it's quality over quantity. what this shows is how big of a role the secret service is playing in the committee's investigation in the sense that how critical the secret service is in the committee piecing together ...

Good to be with you. i'm katy tur in for hailey jackson. frustration surrounding the secret service. the dhs watchdog is accusing the agency of wiping text messages from january 5 and 6th last year. it was discovered a after an internal watchdog questioned records of electronic communications tied to the insurrection. a spokesperson said the agency did not intentionally delete information after it was requested by the inspector general's office. it is explaining the data loss with a three planned agency wide system migration and phone reset and disputed claims that the agency has not cooperate...

Shortly after the inspector general had asked the agency for those records. jessica schneider is live in washington with this side of this now. what is the secret service saying about this? >> reporter: as you laid it out, there are a lot of lingering questions. secret service is saying that the text messages were erased in the process of phones being replaced. they say that the insinuation that the secret service maliciously deleted text messages following a request is false. in fact the fully series has been fully cooperating with the oig in every respect. and they say in january of 2021 bef...

But says some data was lost during a previously scheduled system migration. >> to allow such importantly evidence to be erased really just looks very odd and this is what gives rise to questions about what actually happened and why the secret service did what it did. >> reporter: about those allegation about a confrontation between the former president and his secret service detail, some d.c. police tell cbs news officers witness witnessed a heated exchanged but couldn't see inside the vehicle. if fbi have been looking for interviews in the past few weeks. >> rafael caro quintero has been arre...

Insinuation that this was on purpose is false. in a statement a spokesperson say a preplanned three-month system migration and that during that some data was lost and it disputes any claims that the agency has not cooperated with the watch dog's probe. joining me is ali vitali. ali, give me the nuts and bolts about this. >> i just finished talking with chairman bennie thompson about that. they are trying to figure out if those text messages can be resurrected. there's a question about whether or not they're given for now or forever. that's the rabbit hole they are trying to work from. they wer...