"Social Complexity and Systems Intelligence in Asset Management Systems" by Ricardo Peculis, Tieling Zhang et al.
Abstract It is well understood that the success in managing assets depends on well-established engineering principles, techniques and processes. Nevertheless, socio-organisational factors also play important roles in asset management systems and asset management activities. Their influence expands well beyond the engineering aspects. This chapter focuses on the discussions on the potential to take into account the social complexity and Systems Intelligence in asset management systems development. It suggests that the momentum to bring engineering and governance together to create the conditio...