Looking Back at 2020: The Most Read Hotel Stories of the Year
Anna Wolfe, Senior Editor - Restaurants In their entirety, the most-read hotel stories are a how-to guide of sorts for hoteliers looking to make the right investments for the current times. Operational efficiency, guest relations, contactless and future-proof technologies were among the common themes of 2020’s most read stories. Let's count them down. 10. Back in March, Marriott International announced that approximately 5.2 million guests could be affected by a data breach. According to the company, a property system, used by hotels that are operated and franchised under Marriott's ...