Government's 'digital-first' Approach To Delivering Public Services Failing Most Vulnerable
Wednesday, 14 July 2021, 10:17 am As the Government prioritises their online services, they are leaving some of the most vulnerable people in our communities behind. Citizens Advice Bureau has been a proud part of the community for more than 50 years, helping hundreds of thousands of people annually. In our work with clients, we have seen it getting increasingly hard for people to access a human face to our public services and we’re really worried by where things are headed. Our over 2,000 volunteers, operating across the country, equip people with information, advice and support. Part of o...