Thailand: 4 trends signal the insurance sector will never be the same again
In an article on the Prachachat.net news website, he identifies the four trends as: 1.Digitalisation Since the COVID-19 outbreak in early 2020, more people have been introduced to buying insurance online for the first time. The online service operates 24 hours a day, allows payments online, issues an electronic policy and makes buying insurance fast and easy. Digital technology has great potential to enhance post-sales insurance services as well. An example lies in car insurance. If there is an accident on the road, a claim can be made online. Policyholders can also choose repair garages and...