Page 27 - Thomas Breen News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Too late, sweetheart. >> reporter: dr. foot says that mr. breen is a perfect example of a patient who needed an urgent appointment with a primary care doctor, and instead he was put on a waiting list. >> if you died waiting for your appointment? >> they could just remove you from that list and there was no record that you ever came to the v.a. for care. >> pretty convenient. >> pretty sad. cnn has obtained e-mails showing top management, including the phoenix v.a. director knew about the actual wait times and knew about the off the books list and defended the use to her staff, which makes this...

For health of the v.a. was not being told the truth about the secret list. were you made aware of the unofficial list in any part of your look back? >> mr. chairman, i was not. >> reporter: congress has now ordered all records in phoenix, secret or not, be preserved. that would include the record of a 71-year-old navy veteran named thomas breen. >> this is unbelievable, drew, incredible reporting. this waiting list for care, secret or not, must still exist which means vets must still be waiting to see a doctor. what is the v.a. doing about it? >> anderson, later, they sent us yet another state...

And they wouldn't take you off that secret list until you had an appointment time that was less than 14 days so it would give the appearance that they were improving greatly the waiting times, when in reality it had been six, nine, and in some cases 21 months. >> reporter: in the case of a 71-year-old u.s. navy veteran named thomas breen, the wait ended much longer. >> he started bleeding in his urine. if said we have to get you to the doctor. >> reporter: he said his father, so proud of his military service would go nowhere for v.a. treatment. and on september 28th, with blood in his urine an...