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A Rotorua pensioner has waited more than two years for her landlord — Rotorua Lakes Council — to replace her deteriorating windows. She says she just wants
Mary Smith just wants to be able to live out her last years in warmth but Rotorua Lakes Council has not been able to find contractors to do the work.
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'Are you telling me that there has been a labour shortage for over the last two years?'
Abuse faced by city workers in Rotorua has more than tripled, with incidents including verbal and physical threats.
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'Many of the incidents are very distressing for our workers'