Detailed text transcripts for TV channel - CNN - 20100224:19:30:00
To make improvements on this, we will make the following changes to the recall decision-making process. when a recall decision is made, a step will be added in the process to ensure that management will make responsible decision from the perspective of customer safety first. to do that, we will devise a system of which customers voice around the world will reach our management in a timely manner. and also assist them in which each region will be able to make decision as necessary. further, we will form a quality advisory group, and composed of outside respected experts from america and around ...