RPA in 2021: What Business Problem Will You Solve?
PHOTO: Jouwen Wang COVID-19 forced us to ask: How fast can we reorganize for a new model of work? We've had to reimagine what we do and how we do it. Work is now less time- and place-based to be more flexible, more digital and more outcome-based. Many companies turned to robotic process automation (RPA) as a digital transformation hack. Itâs faster and cheaper than a complete platform overhaul, and it reduces dependence on human workers for high-volume, menial tasks. RPA cuts costs and distances people. No more bullpens of human automatons grinding out 8-hour shifts. RPA seems to fit t...