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Pressure to keep the public informed and the need to prevent key details from leaking out to cranks and copycats who routinely clogged tip lines, commander feist found himself scheduling sensitive excavation work in the off hours, when he knew cameras would not be looking over his shoulder. >> i needed to know where they were all the time. that way, again, so if i were doing a different process or if i was looking at something specific, i needed to know that i didn't have the eyes of america in that hole with me. >> reporter: by mid april, after 2 1/2 months of intensive searching, mapping, an...

Are doing what they should be doing. rachel: what's frustrating in the situation is the american citizens, the students people calling into the tip lines, the blogger they did what the fbi and police tell them to do in these situations what county fbi do at this point to make sure this never happens again. what systems need to be in place. >> we need a system of checks and balances that would take out response to these calls outside just the purview of the fbi. it should be local authorities, state authorities, mental health officials. what needs to be done is create a whole new 911 system for...

Women. >> investigators are looking frfor connections. >> by now street alongside the crime scene was a media encampment. reporters were live at 5, 6 and ten. sometimes reporting details that crime scene commander preferred to keep secret. >> all of the victims buried were buried with no clothing on. >> we had things we wanted to keep very secret. or things we want released. they had a telescope lens. they were there constantly. there were processes that did pose a concern. >> caught between the pressure to keep the public informed. and the need to prevent key details from leaking out to crank...

President down. it does underscore how much hatred there is out there for this president of the united states who was elected so overwhelmingly by the american people. >> shannon: there are those who say that these guys may turn up a nugget. part of the article talking about them says this. this may sound like a pointless industry of con spir tee theorists but it could make a difference. among the 15,000 pieces of mail and 6,000 telegrams, the watergate special property khutor received during his first year on the job an average of three or four substantial allegations each month. they've reac...

Lepage in maine, a big trump supporters with tells the media something. let's flood the tip lines with fake tips and times saying the that the white house tried to do this. i know people who have said the white house has attempted to shop them fake story to get them to run it so they can rebut them because it is a valuable, particularly in the moment in this white house to call this fake news. wh what do you about that? >> you have to be extremely careful with documents that don't come out of a public report. if you copy it out of the courthouse record, that's one thing. and if it's too good t...