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>> the world blows up. >> almost surreal. >> no one can say that they forgive the devil.? ♪ ♪ ♪ >> hello and welcome to "dateline. " heather bogle was thrilled to get a job at the local whirlpool factory, even if it meant working the graveyard shift. this way her days were still free for her daughter. then the young mother was murdered. the search for her killer would quickly lead to a handful of suspects, but heather's family had their doubts. soon, the family would find officials were hiding a mountain of dirty laundry. here's josh mankiewicz with "jagged. " >> there aren't t...

I call and her phone went to voicemail, over and over. I realized something was wrong. I got the call that they found heathers car. We popped the trunk and there is the victim. A body of evidence that made no sense. She was wearing a mickey mouse shirt. She have Mickey Mouse Clothing . No. She had long hair. Her hair was cut. Potential suspects would pile up so why did loved ones distrust the Lead Detective . We were begging them, take him off the case. Building to a reckoning. The world blows up. Almost surreal. Heather bogle was thrilled to get a job at the local whirlpool factory, hello, an...

>> correct. >> it later emerged that detective o'connell had assumed other detectives would handle what turned out to be critical interviews with whirlpool employees. and so, he never picked up myers ' trail. he also missed or failed to follow up on an email sent by a tipster pointing him in the direction of daniel myers. any indication that the investigator did speak with that person? >> no. >> because if they had, they would have heard the name daniel myers. >> correct. >> now kotsopoulos and his partner were paying myers a visit, which the major recorded. [knocks] >> how ya doing, dan? he c...

>> whirlpool. >> whirlpool, same as heather bogle. >> correct. >> it later emerged that detective o'connell had assumed other detectives would handle what turned out to be critical interview with whirlpool employees. that's how he never picked up myers trail and missed or failed to follow-up on an email sent by a tipster pointing him in the direction of daniel myers. >> any indication the investigator did speak to that person? >> no. >> because if they had, they would have realized they had a liar? >> correct. >> cassopolis and his partner were paying myers a visit. >> how are you doing, dan? ...

Daniel myers, age? >> late 40s. >> married or single? >> single. >> and where does he work? >> whirlpool. >> whirlpool? same as heather bogle? >> correct. >> it later emerged that detective o'connell had assumed other detectives would handle what turned out to be critical interviews with whirlpool employees. and so, he never picked up myers ' trail. he also missed or failed to follow up on an email sent by a tipster pointing him in the direction of daniel myers. any indication that the investigator did speak with that person? >> no. >> because if they had, they would have heard the name daniel...