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Over and killed montae and three passengers, all friends many tom. claiming that their car raced out of control on three separate occasions they took the car to the toyota dealership last year and were told, what, tom, just a month before the recall? >> oh, your car has no problem. we have taken care of it. your floor mats are not the kind that are causing the problem. put the floor mats in the trunk, which he did. inexcusable. >> geraldo: your family, actually went and said that this thing was racing out of control and were told not to worry about it? >> we checked it out and your car has no ...

>> that is a good question because the answer is obvious. there is cull pability up the chain. the mechanic when doesn't fix a car right he is pass on the blame but there is a manufacturing defect there is an appalling tragedy to the four familys. >> sitting alongside tom bolin is the family attorney. where do you go for compensation for the family's grievous loss? go to the deale dealer who eitr knew and lied or didn't know or go right up the food chain that tom describes and go after toyota? >> i think the dealers only knew what they were told by toyota. i think at the end of the day the buc...

>> that is a good question because the answer is obvious. there is cull pability up the chain. the mechanic when doesn't fix a car right he is pass on the blame but there is a manufacturing defect there is an appalling tragedy to the four familys. >> sitting alongside tom bolin is the family attorney. where do you go for compensation for the family's grievous loss? go to the deale dealer who eitr knew and lied or didn't know or go right up the food chain that tom describes and go after toyota? >> i think the dealers only knew what they were told by toyota. i think at the end of the day the buc...

Over and killed montae and three passengers, all friends many tom. claiming that their car raced out of control on three separate occasions they took the car to the toyota dealership last year and were told, what, tom, just a month before the recall? >> oh, your car has no problem. we have taken care of it. your floor mats are not the kind that are causing the problem. put the floor mats in the trunk, which he did. inexcusable. >> geraldo: your family, actually went and said that this thing was racing out of control and were told not to worry about it? >> we checked it out and your car has no ...

And his family members a letter of apology? >> no, they knew about this fatality days taft occurred. six weeks after this family had this tragedy they never heard anything about toyota. they came down and examined the car in a wrecking yard a few blocks from the family house and didn't even go by and pay a courtesy visit or call, much less send a sympathy card. that should tell you something about the apology that you heard about, if it is an apology at all. >> geraldo: tom, i just want to tell you that obviously you have our sincere condolences and i think you represent the tragic end of a te...