Detailed text transcripts for TV channel - MSNBC - 20110513:20:45:00
Is there ever any consideration of the human carnage? >> not servicing industry? no, i don't think so. >> reporter: caroline heron helped design and implement the government's loan modification program as a consultant at fannie mae, helping the treasury department run the program. she says there was pressure to get homeowners into trial modifications. why was there such a rush to get people in to these trial modifications? >> because of the program supposed to help up to 4 million people and they needed to make progress. >> reporter: so it was about the numbers? >> it was about the numbers. >>...