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Having trouble functioning. >> reporter: as for shinseki, the remaining support he has is tenuous. do you still think he should be at the helm? >> listen, i -- i've not called for general shinseki to resign, although i have to admit i'm getting a little closer. i don't want people to get confused what the shiny ball is here. the shiny ball is the systemic failure of this agency. >> reporter: so if that's the case, why are you getting closer? >> the reports that continue to come are appalling. and these are men and women who served our country and -- we've not just let them down, we've let them...

Is anybody here from va? >> reporter: the v.a. says they were invited 15 hours earlier and had scheduling conflicts. they turned over 3,000 e-mails at 2:30 in the morning. at phoenix is where the problems first surfaced. today, the president's point person on this, rob nabors visited the facility and someone describes the horror of delay in care just back from war zones. >> we're talking about people being injured by being blown up by ieds. we're talking about people who had a mental breakdown and have severe ptsd and are having trouble functioning. >> reporter: house chairman jeff miller told...

We're talking about? >> we're talking about people that were injured by being blown up by ieds, people who had a mental break down and have severe ptsd and are having trouble functioning. we're talking about veterans that were severely injured by some means while in the military even if it was not in actual come bakt because we have people in rollover vehicle stents. >> who have you told this to? >> the oig knows when they spoke to me. the oig inspectors can ask anyone who does scheduling. >> they asked you? >> they didn't ask me. i told them. >> drew griffin there. dr. mitchell says that she ...

>> you're kidding. >> no, but it's the same for everyone. everyone is made to wait. >> now? that is happening now? >> unless they changed something since the -- >> you're there now. >> since all this happened. >> but we're talking about two or three weeks. >> right. >> can you tell me two or three weeks ago what type of person we're talking about? >> we're talking about people that were injured by being blown up by ieds. we're talking about people who had a mental breakdown. and have severe ptsd and can't -- are having trouble functioning. we're talking about veterans that were severely injure...

Hello, i'm wolf blitzer reporting from washington. disturbing details coming to light today disturbing the scandal plagued v.a. hospital in phoenix. troops coming home were kept waiting for 10 months for follow-up at the facility. these were not run of the mill issues that could be delayed. >> we're talking about people that were injured by being blown up by ieds. we're talking about people who had a mental breakdown and have severe ptsd and having trouble functioning. we're talking about veterans that were severely injured by some means in the -- while in the military, even if it wasn't in ac...