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reporter: two armed, masked men were holding matt yussman and his mother hostage in their connecticut home. matt s mom was brought into her bedroom where they turned up the volume on her tv. she says she was instructed to lie down on the bed and stay there. she then was left alone. but she could hear something alarming going on in the other room. that s where matt was seated on a couch. his hands zip-tied. his eyes covered with a blindflold. i tried to listen to what they were saying to matthew. they were putting on some headphones on him. i heard them say that. and they d put earphones on. and i m just getting static and static. and i don t know what s going on. and all of a sudden i get a voice that sounds very synthesized, electronic. and the very first thing they said to me was, this is not a robbery. this is not a typical home invasion. reporter: by using a device like this, the kidnappers could disguise their voices. this is not ....