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>> looked like stuff you'd find digging through the garbage. >> there was a note in there saying in is my stuff. do not take it. it's not garbage. this is my stuff. >> with the camera still rolling the group moves into the neglected home to assess the damage. >> different places in the house had different things. when you initially walked into the house, it was a breezeway between the garage and the actual main house. that area had junk, laundry bottles, every bottle and just things like that. >> i've never seen anything like it in my entire life. this much stuff in such a confined space was m...

>> he felt that the landlord was about to create an action and eviction. he felt the pressure. >> 2005. they head out to survey the scene. >> he welcomed us in and really said the magic words that fix it people love to hear, like ron and myself, which is will you please help me? please help me. >> and what they find shocks even a team of experienced professionals. >> this place was one word -- abysmal. you had to push the door open with your shoulder to get it open. then you walked around sideways like this to slip in. just get in. and from there, there was virtually everything, food, clothing...

Remain confidential. >> you couldn't open the door 90 degrees, maybe 30. this lady had a hard time getting into her own door. as soon as you got in the door, it is stacked from the floor to the ceiling. >> i remember having a difficult time walking through the front door. and being amazed that she was in a wheelchair. and the first thing i thought was, how does she get in and out? >> the disaster masters make their way around the packed home to assess the severity of the problem. >> behind the door, up against the wall in the closet, still stacked to the ceiling and little paths back into the ...

Lunch containers, soda bottles, you name it. everything you can buy at the grocery store, you bring it home and it was all there. >> a lot of paperwork. people have a huge problem with what to do with paper. >> the crew begins carefully sifting through the debris room by room. >> we don't take the snow shovels and just haul the stuff into a trash can. we actually go through everything. we're going through those papers looking for stocks and bonds and photographs and birth certificates and things like that. >> the removal takes a seven-person crew three days to complete. >> we left him in reall...

>>y shut the door and locked it. i'm sure if you opened it up, it would all fall out. >> looked like stuff you'd find digging through the garbage. >> there was a note in there saying in is my stuff. do not take it. it's not garbage. this is my stuff. >> with the camera still rolling the group moves into the neglected home to assess the damage. >> different places in the house had different things. when you initially walked into the house, it was a breezeway between the garage and the actual main house. that area had junk, laundry bottles, every bottle and just things like that. >> i've never s...