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Computers. fearing eviction, he calls in the experts, the disaster masters. >> he felt that the landlord was about to create an action, an eviction. he felt the pressure. >> 2005, ron and melissa head out to survey the scene. >> he welcomed us in. and really said the magic words that fix it people love to hear, like ron and myself, which is will you please help me, please help me. >> and what they find shocks even a team of experienced professionals. >> this place was one word, abysmal. you had to push the door open with your shoulder to get it up. then you walked around sideways like this to ...

Locked it. i'm sure if you opened it up, it would all fall out. >> looked like stuff you'd find digging through the garbage. >> there was a note in there saying this is my stuff. do not take it. it's not garbage. this is my stuff. >> with the camera still rolling the group heads into the neglected home to assess the damage. >> different places in the house had different things. when you initially walked into the house, it was a breezeway between the garage and the actual main house. that area had junk, laundry bottles, every bottle and just things like that. >> i've never seen anything like it...

To the ceiling. >>y shut the door and locked it. i'm sure if you opened it up, it would all fall out. >> looked like stuff you'd find digging through the garbage. >> there was a note in there saying in is my stuff. do not take it. it's not garbage. this is my stuff. >> with the camera still rolling the group moves into the neglected home to assess the damage. >> different places in the house had different things. when you initially walked into the house, it was a breezeway between the garage and the actual main house. that area had junk, laundry bottles, every bottle and just things like that....

Throat doesn't suddenly hurt. you don't feel like someone's sitting on your chest. >> with the house in such disorder, jessica finds day-to-day life mentally draining and physically exhausting. >> it takes ten times more work and effort to do simple things than it should take, to take a shower, you have to get all your stuff from your bedroom, make sure you have your flip flops on, step over your baby gate, walk to the other end of the house. i don't walk around barefoot. i don't want stuff on my feet. it just flat-out grosses me out. to cook anything, i have to go to my fridge in my room, get...

>> just a complete mess. everything came home, nothing had a place. >> she had a sofa sleeper that she was using because she could not walk up the stairs because she had just had knee surgery. and the whole second level was uninhabitable. turns out that all that construction material was because they had renovated a bathroom. so you go to the stop of the stairs and on the left was this amazing bathroom. it was unfortunate that she could not even get up there to use it. you couldn't walk into the bedroom. and then the home office that was upstairs, that was over. i mean, it was full of office s...