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Island he was stuck and he needed to be the support team for the people down there, you know, that work for us, and make sure our restaurant was going to be safe. i was confident in his decision, but you never really know what situation they are getting into, obviously. we were hoping he would be back here in a matter of days and it looks like it will be a couple weeks at this point. >> oh, my goodness. it's not as if you stayed behind in an entirely safe place, because you stayed in charleston, where there is flooding as a result of this. >> what is it like for you and your son? >> it's actua...

As you can see, this is the only entrance to the florida keys, and for families who live here, they're not being allowed in. they don't know if their homes are still standing, even as they hear reports of the devastation in the keys. authorities have told them to go back to the shelters and wait for official word before anyone can return. and you can see authorities are standing here, they're holding firm. andrew garcia telling me he's been waiting since early this morning to go home, but they will not let anyone in. frustration and fear mounting for so many families waiting to see if their pr...

When itrust the brandtburn, doctors trust. nexium 24hr is the number one choice of doctors and pharmacists for their own frequent heartburn. and all day, all night protection. when it comes to heartburn, trust nexium 24hr. >> jon: most people understandably flee the incredible danger that is brought by a hurricane storm chasers to the opposite. taking a calculated risk with their lives to record and document the incredible power of mother nature. zach sharp is one of the storm chasers who went after hurricane irma over the weekend. he joins us now on the phone from tampa, florida, . where were...

>> jon: looks like we have at least temporarily lost our skype connection with reed timmer. it's my understanding he's in south carolina now. as he continues to chase the storm. he was there when the drywall came a store. not too far to the east of key west and that is where the eye wall first made landfall in the united states. obviously this is a huge storm, it covered really florida, the length and breadth of it, and is still continuing to pound away at the carolinas and up into alabama and tennessee right now. pretty soon, pretty much the eastern half of the united states is going to fill ...

Florida, with the private sector. we are bringing in commodities to the shelters right now. we want people to register to assistance on fema and disaster assistance. we want to know where you are, what's going on with your family. we want to provide you with assistance. we have a variety of assistance that we can provide you from rental assistance, repair for your house. we have sheltering assistance which is basically taking you out of that particular shelter and putting new a hotel. so we have a strategy that is comprehensive and designated specifically for the family. so we want to have eve...