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Lab Initiative , Companya User Operations , Phone July , User Operations , ஆய்வகம் முயற்சி , பயனர் செயல்பாடுகள் ,

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New Zealand , Hong Kong , Brian Sze , Hemant Taneja , Michael Schade , Sam Altman , Bryan Wang , Christian Anderson , Anurag Goel , John Wang , Taylor Francis , Greg Brockman , Avi Itskovich , Brian Krausz , Ludwig Pettersson , Diede Van Lamoen , Park Common Fund , Head Of International , Ross Rich , Bryan Rich , Basis Set Ventures , User Operations , General Catalyst , Managing Director , Silicon Valley , Internal Tools ,

Content Moderation Case Study: Yelp Attempts To Tackle Racism On Its Platform (2020)


Wed, Jan 13th 2021 3:38pm
Copia Institute
Summary: Running a site that relies on third-party content means having to deal with the underside of human existence. While most people engage in good faith, a small minority of people engage with the sole purpose of disparaging others.
Yelp is no exception. Designed to provide potential customers with useful information about goods and services, the site s popularity lent itself to brigading (negative reviews delivered en masse in response to current outrages) and the lowest common denominators of the general public: bigots.
The potential to ruin a business s reputation over their views on immigration policy, their employment of minorities, or other perceived slights made it possible for the most-respected review site to be weaponized by racists. ....

Safety Foundation , Techdirt Team , Copia Institute , Content Moderation Case Study , User Operations , Business Accused , Racist Behavior Alert , Content Moderation , பாதுகாப்பு அடித்தளம் , சோபியா நிறுவனம் , பயனர் செயல்பாடுகள் , இனவெறி நடத்தை எச்சரிக்கை ,