CNN Anderson Cooper 360 May 21, 2014 00:28:00
Problem. how do you -- i mean, how can you say -- how can you say that for sure? >> well, i guess i can't say that for sure. it's certainly been going on in phoenix for years and talked the people at other vas and told me the same thing. basically when you have a system where if the hospital director turns in good numbers to the vision director, they get ahead. if the vision director turns in good numbers to the va administration, they ahead. if congress comes and asked how's the va doing? numbers are great. so there's absolutely no incentive for upper va management to demand or get good numbe...