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Your "new day" continues right now. this is "new day" with chris cuomo, kate bolduan and michaela. good morning once again. a shakeup this morning in the final words and who spoke them from malaysia flight 370. transcripts show malaysian officials gave wrong information weeks ago about the last communication before the plane vanished. malaysian officials now are saying they're not sure who was talking that the moment. but they're comfortable saying the plane went down because of a deliberate action in the cockpit. jim is in kuala lumpur. help us explain how officials came to conclusions no...

Many difficult factors and challenges that they face in this search. >> the search area is some nine times larger for mh-370 than it was for the air france flight. that's just one bit of perspective. >> it's bigger, it's deeper and the weather's bad and they don't have any of the information. >> coming up on "new day," the search for flight 370 has not been the malaysian government's finest moment. the question is, does the new information in the transcripts mean for how the investigation is perceived. we'll take you through it. ♪ tracks! they connect the factories built along the lines. and...

We needed information. it took me a year to get the information from them. we had a picture of the aircraft on the satellite radar that was going on constantly around that area. it took -- i had to pull teeth to get information. >> right. there's a difference in cooperating in the effort and wanting to share information. chinese were slow, thai were slow. it's a legitimate question. >> david, mary, thank you for joining us. let's look at other headlines. a lot of news for you. the white house says obama care went better than expected. sign up ended at midnight. the administration says like...

Strongly this was about human error and something doing something wrong. where does their confidence come from? >> they have created this ball of confusion from day one by not releasing proper information early enough. then when they release it, they revise it every day or three weeks later in this case. it does, it instills a lack of confidence when they do this. but i think is big part of this is just their really terrible media management, the way they're conveying results or the progress of the investigation has been really everything you should not do in a crisis management situation. >> ...

Left. is scrutiny of the investigation now becoming more warranted now that more information is coming out? both of you have spent so much time kbaiting these types of situations. is criticism now more warranted? >> absolutely. last week, when they indicated that everything was going to be sealed, i questioned that. there's no reason to seal the transcript or tapes. they're available in the united states the day it happens. and that seemed very odd to seal everything up. now it's just one thing one day the next. it's truly kind of an amazing roller coaster ride. that would be bad enough just f...