FOXNEWS Lawrence Jones Cross Country June 4, 2024 05:15:00
Austin problem. this is a national problem. >> how many vacancies do you have open right now? >> i have 45, 9-1-1 operator vacancies out of 105. i have 21 dispatcher vacancies out of 75. so we're at about 33% vacancy rating. >> and when there's emergency that comes up because you're already understaffed. and there's no one to replace someone that is currently sitting in these seats, what happens? >> well unfortunately, if it is on the 9-1-1 side callers are placed on hold until there's an available 9-1-1 operator to take the call. >> how often? >> daily we're holding 9-1-1 calls dirchghts time...
Source: archive.org