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Think this is going to be a short term issue that's going to be fixed quickly or willing to wait. that's 67% combined and it shows maybe the public is a lot more patient on the issue than those following the story day in and day out. the second story is problematic, if they don't get the website issue fixed, if they don't fix this rollout, then all of a sudden those 30% of the folks who say they are waiting to see might have a very negative reaction and you can end up having a strong majority against the health care law. i think time is of the essence for the administration. they have a month,...

L.a., russell, thank you for being with us. a billion dollars and this is what we got. based on what you saw, do you even think they tested it? >> so good evening, thank you for having me. they obviously didn't test until the last few days. this is what we do at media temple. we have hundreds of thousands of customers with millions of websites, but i do want to point out one thing. everyone's saying this is a website issue, you made a great point, even your mother can set up a website. it's not too complex to set up a website. this is not just a website, this is, with all due respect, this is ...

L.a., russell, thank you for being with us. a billion dollars and this is what we got. based on what you saw, do you even think they tested it? >> so good evening, thank you for having me. they obviously didn't test until the last few days. this is what we do at media temple. we have hundreds of thousands of customers with millions of websites, but i do want to point out one thing. everyone's saying this is a website issue, you made a great point, even your mother can set up a website. it's not too complex to set up a website. this is not just a website, this is, with all due respect, this is ...

They didn't have that much enrollment until right before the deadline. >> there's how people operate. >> i don't do my taxes until april. >> april 13th. >> we know that. >> one thing that's common between the website issue and the contractors, it's a problem with the health care law from the start, meaning it was a somewhat gerry built system, it wasn't single pay. a lot of liberals criticized the administration. it relies on various regulatory mechanism, on private health insurance companies participating, and so there were built-in problems and there were all kinds of opportunities for repub...

All those incremental updates meant the public heard daily how the situation was being handled. and frankly, daily we're getting updates that say hey, things were getting better. and you remember the president seemed to go down to the gulf about every other week. well, the appointment of jeff zients, a guy known for creating metrics and delivering results from the business consulting world, and the announcement there will now be daily abbreviation on this website issue at hhs suggests they are taking this advice to heart. we'll see if in a couple weeks it pace dividends, not just the briefing ...