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Of taking down a hostage, it was a forced action from police. in my mind and probably anyone else's at the scene, you know, they're not going to sit around and wait for another hostage, you know, to have the same fate. >> after all greg parker saw on sydney's longest, darkest night, it's the terror on the faces of those victims in the early hours of the siege which will live with him for the rest of his life. >> the thing that probably keeps going through my mind the most is the look of just anguish on those faces of those people being forced to stand in that window. but matched without the sh...

>> we were getting something remarkable. the sniper asked if we could stay there and keep giving him continual information what we were seeing behind the glass. they were impressed of the scope of what we were getting from our camera and said, can you stay and keep that shot up for us? >> reporter: it was soon just greg, a police sniper and a police technician in the eerie quiet of an empty newsroom. for 16 hours, greg quietly fed these remarkable, chilling images to police headquarters. >> the guys back in the police command were then asking for specific shots. so we would put on kevlar vests...

And especially after those guys escaped, he became agitated. grabbing the hostages and moving them and keeping them between the window and himself, it seemed. >> still, the entire focus of emergency services was obtaining a peaceful resolution. >> i was in awe of the way they handled it and the patience they showed because they were tried and proven methods of how to get the best possible result. and that was being relaid to us. >> but their patience ran out with the echo of a single gun shot. we heard a shot, confirmed, hostage down, window two. six seconds later, we saw the special forces gu...

Continually positioning himself and putting hostages between himself and the window and himself in the door. it was genuinely horrible. in 20 years, it's very rare to come across such upsetting footage. >> reporter: as the world watched the chaos and heartbreak of australia's biggest city grappling to come to grips with terror, greg and the police sniper crouched quietly just meters from the scene. >> for a real long time, it was just him and i, five, six hours making small talk. the situation kept us pretty busy because we were both looking for any opportunity that was going to effect a posit...