Detailed text transcripts for TV channel - CNN - 20100710:11:42:00
And give their best diagnosis for the situation. >> because of this, this concern that, you know, you're with bp. >> right. >> they say, look, you've got a dog in that race. if they come to you, a worker, and they're not happy with what you or your doctors are v. told them, can they go somewhere. >> absolutely. >> and will it be covered by bp? >> as far as going somewhere else. we know that people have bypassed the ems personnel that we have and have gone into their -- to see their personal doctors. and we are -- we don't have a problem with that. they just need to go through the claims proces...