BBCNEWS Breakfast June 4, 2024 07:09:00
Safety investigators say doctors, ambulance dispatchers and other nhs staff in england are facing "significant distress" and harm as a result of long delays in emergency care. the health care safety investigation branch, says many staff broke down in tears when asked about their working environment. 0ur health correspondent jim reed reports. this winter was a nightmare, the worst it's ever been. matt works as a 999 call handler in england. he doesn't have permission to speak to the media, so we've changed his name and voice. at one point, we hit more than 500 waiting calls. we were overwhelmed...