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>> people get on the website, they don't know what their subsidies are going to be, whether they're going to get a subsidy, whether they can afford the insurance. they don't even know whether their doctor is going to be on the plan right now. >> on the eve of obamacare's open enrollment season, president obama touted maryland, where democratic governor martin o'malley presides over one of the bluest states in the nation as a likely success story. >> going to be smoother in places like maryland where governors are working to implement it rather than fight it. >> now, board members are expected ...

But it's not working at a level that i would call acceptable for when november comes around. >> and the state will have until november, the beginning of the next enrollment period, to complete the switch-out for the connecticut system. the website was also experiencing major problems today. in the meantime, congressman harris says the inspector general of the department of health and human services has at his request launched an investigation into how things went so wrong in the state. >> thank you. >> new general motors ceo mary baroa said she's deeply sorry for the loss of life associated wi...

The cost, meaning about 4 million get financial help. the kaiser foundation, however, found that 17 million are eligible for assistance, meaning the vast majority just isn't buying. >> that's really remarkable because if you're getting the subsidies, getting money to sign up, why are we only getting 15% to 25% of people to sign up. >> they tout how much interest consumers are showing, saying almost 80 million have visited the website and 20 million have called in. even so, only a little more than 5 million are paying customers. >> we have millions and millions of people going to the exchanges,...