Retail industry trends for 2021
Dec 15, 2020 Understanding customer data has been at the core of 2020’s challenges and will remain a critical need for 2021 and beyond. By Tom Bianculli, chief technology officer of Zebra Technologies What have been the top three biggest developments in our industry in 2020? We are dealing with an incredible set of “firsts.” COVID-19 has been a massive catalyst to key industry trends that were already underway. In 2020, the three biggest transformations have been the acceleration of online purchasing, automation investments and dynamic intelligent planning driven by the expansion in ful...