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The Utility 2030 Collaborative Still Accepting CX Focus Group Participants

The Utility 2030 Collaborative Still Accepting CX Focus Group Participants
iCrowd Newswire
29 Jun 2021, 06:24 GMT+10
The Utility 2030 Collaborative is kicking off two of its four CX Incubator Focus Groups in June 2021, and two additional ones in July 2021. Strategies for Reducing Inbound Customer Calls to Zero by 2030 will be held on June 29th from 2:00-4:00 p.m. EST. It will be chaired by Katy Cook, Director of Customer Experience for Liberty Utilities, and co-chaired by Kristina McClenahan, Product Development Manager for Puget Sound Energy (PSE). The group s goal is to articulate challenges and potential solutions for building a proactive omnichannel strategy, something that both utilities are working towards with success. The group will include utility professionals with significant call reduction goals, and solution providers deeply committed to helping them achieve these goals. Experts from Avertra, Oracle Utilities, and Questline are intensely committed to this ....

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The Utility 2030 Collaborative Still Accepting CX Focus Group Participants

The Utility 2030 Collaborative Still Accepting CX Focus Group Participants
texasguardian.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from texasguardian.com Daily Mail and Mail on Sunday newspapers.

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Der Fall Lina E.: Bundesanwaltschaft klagt vier Beschuldigte vor dem Oberlandesgericht Dresden an – Nachrichten aus Leipzig

Der Fall Lina E.: Bundesanwaltschaft klagt vier Beschuldigte vor dem Oberlandesgericht Dresden an – Nachrichten aus Leipzig
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Chương trình hành động của các ứng cử viên Đại biểu HĐND TP Hà Nội nhiệm kỳ 2021-2026

Chương trình hành động của các ứng cử viên Đại biểu HĐND TP Hà Nội nhiệm kỳ 2021-2026
kinhtedothi.vn - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from kinhtedothi.vn Daily Mail and Mail on Sunday newspapers.

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Quán triệt Nghị quyết của Đảng trong các cấp Công đoàn Thủ đô

Quán triệt Nghị quyết của Đảng trong các cấp Công đoàn Thủ đô
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