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For Charlie Baker, âsorryâ is the hardest word
Three other words that he doesnât like to say about the botched implementation of the COVID-19 vaccination website: âThatâs on me.â
By Joan Vennochi Globe Columnist,Updated February 22, 2021, 4:57 p.m.
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Governor Charlie Baker.Sam Doran/Pool
Back in 2013, then-gubernatorial candidate Charlie Baker had a lot to say about the stateâs glitch-ridden Health Connector website and who was responsible for it: not the software company hired to make it work, but Governor Deval Patrick and his administration.
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You know where this is going: directly to 2021, and the botched implementation of the glitch-ridden website designed to connect Massachusetts residents to COVID-19 vaccine appointments, which instead left thousands in health care limbo. Baker said his âhair is on fireâ about the debacle, but he hasnât really taken ownership of it. Maybe that will change when
HOLYOKE, Mass. (Tribune News Service) All Francis “Skip” Hennessy wanted for Christmas was a ride home. The 82-year-old U.S. Army veteran settled in at the Soldiers’ Home in Holyoke in late 2019. His mobility deteriorated after a fall. Mild dementia had taken hold. His daughter was comforted when her father won a bed at his twilight home of choice after 10 months on a waiting list. Initially, his move to the state-run facility was a bit rough. Staff were caring, albeit a little scant. The rooms were slightly cramped and threadbare. But by Christmas 2019 Hennessy donned a Santa hat and joined in the home’s holiday festivities, according to his daughter, Erin Schadel. Guilt over placing her father in a nursing home was replaced by relief.