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Gurgaon, Others
Haryana, India - 122016
911244341200
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Detailed description is One Click Technologies is a decade old global software solution provider of latest innovations in Chatbot, Voice Bot, Self-care, and Omni-channel support. One Click Technologies Pvt. Limited is an innovation-driven company focused on the development of software solutions that enable organizations to improve efficiency in delivering customer care services. Thereby, helping them deliver higher levels of satisfaction at lower costs.. . Our intention is to provide a comprehensive suite of products that address the full lifecycle of customer interaction from the time one seeks information on a company’s product or service, to providing support during the usage of the product. We have positioned ourselves at the apex of the interplay between Knowledge Management and Customer Relationship Management. With the help of innovative ideas and technology, we strive to achieve the sweet spot that drives the highest levels of efficiency and customer satisfaction.. . One Click solution delivers knowledge at the edge, empowering customers and agents to address issues in real-time. Thereby, improving satisfaction levels and reducing the cost of customer service.. . Our solutions are developed to be delivered through the cloud and across multiple media including web, mobile and touch-enabled devices enabling high levels of self-service and seamless flow of information across service delivery points. Deployment timelines are short and need minimum effort.. . The One Click team consists of professionals with a background in delivering customer support, as well as domain experts from telecom, computing & consumer durable industries. The content and technology teams comprises of experts with many years of experience in their respective domains.
Established in the recent years one click technologies gurgaon india in gurgaon, haryana in india.
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