[author: Andrew Burt]
So, that happened.
Finally, 2020 is (almost) over. Rarely have so many been so happy to see a year go. COVID-19 shaped almost every aspect of our lives these past 10 months. But before we mercifully toss this year down the memory hole, it’s important to take stock. While many COVID-necessitated practices will end with the vaccine, some changes are here to stay. The pandemic also reinforced valuable messages – especially within the field of risk management – that we had been failing to heed for years.
In this pandemic season we are rightfully Scrooges all, spouting a reflexive “bah humbug” to all things coronavirus. But we should embrace some of the hard lessons of this difficult year … or risk being haunted by past, present, and future compliance failures when the next crisis makes its unwelcome visit.