After concerns from Amazon, Apple removes product review analyzer Fakespot from App Store
July 16, 2021 at 6:28 pm
Fakespot’s online shopping review tools as seen on the company’s website. (Fakespot Image)
Fakespot, a mobile app that analyzes customer reviews on Amazon and other online retailers, disappeared from Apple’s App Store on Friday following a complaint from Amazon that the service was misleading to customers, harmful to sellers and a potential privacy risk.
Fakespot also offers web browser extensions and says it uses artificial intelligence and natural language processing to analyze reviews on products. But Amazon said Fakespot’s Secure Shopping App for iOS, which launched on June 3, was “wrapping” the Amazon website and “injecting code and content” into the site and that its findings about the trustworthiness of product reviews were mostly wrong.