AI chatbot goes rogue during customer-service exchange

International delivery firm DPD is updating its AI-powered chatbot after it gave some unexpected responses during an exchange with a disgruntled customer.

Related Keywords

Japan ,Japanese ,Ashley Beauchamp , ,Computing ,Ai ,Ai Chatbot ,Artificial Intelligence ,Chatbot ,Computer Science ,Customer Service ,Cybernetics ,Cyberspace ,Information Science ,Information Technology ,Systems Theory ,Technology ,