CallTrackingMetrics Expands Customer Support Team Amidst Accelerated Growth
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With 35% growth YoY, the company welcomes new hire Beth Alemu as the company’s Customer Success Associate and newly-created customer success roles
"As we grow our customer base, we are dedicated to improving and expanding our customer success teams to ensure we provide the best support to our current and new partners, as well as those to come in the future.”
SEVERNA PARK, Md. (PRWEB)
April 15, 2021
CallTrackingMetrics, the only digital platform that uses call tracking intelligence to inform contact center automation, announced today it has gained over 400 new customers this year to date including Lucid Software, Panda Doc and Aloe Care Health, representing 35% growth YoY. In addition to its growing customer base, CallTrackingMetrics also welcomes new hire Beth Alemu as its Customer Success Associate as well as promoted employees, Ken Sylvain and Courtney Tyson, to step into newly-created roles — Enterprise Customer Success Manager and Strategic Partnership Manager— designed to further improve CallTrackingMetrics’ customer success.