And thankfully we no longer do it all by hand. I had the opportunity to meet our next speaker in my 10000 Small Businesses graduation in baltimore. When bloomberg and Goldman Sachs brought me up for coaching session, we share birthday tomorrow and im honored to share stage with him today. Please welcome the 108th mayor of new york. The founder and ceo bloomberg lt. And someone who understands baltimores charm, michael bloomberg. Signal share the same birthday, its valentines day. One out of every 365 and a quarter people ever born on the face of the earth shares the birthday with us welcome to a great event. Ive always been a great fan. I remember starting a Small Business. The first day was me today its a little bigger than that. Something like 20000 people. I can tell you the best times in the whole country was at the beginning when you did everything. Get in there early and had to put the coffee on sweeping up afterwards, we had a small fish tank and it became a symbol of what we did. I also want to thank theyre the ones who really deserve a round of applause. [applause] when i started the business most of you will not believe the state ever existed. It was before pcs were invented. I know you dont think that was possible but we created our own pcs and every afternoon i would go up to there and set the Circuit Boards for these computers that were building which never worked on eventually we did get them to work. It was before al gore invented the internet. It was very in history. Is covered by the Old Testament rather than the new testament. But i went out to customers. Tell you story to show you how Small Business works, its people. The matter how much digital bf, people is what makes businesses. So what i did is identify the company to be a first customer i went to a delicatessen every morning for close to a year about two cups of coffee and two cups of tea to go. One with milk and one without. I went into the company, Merrill Lynch and i walked down the halls in those days there is no security locked down the hall so it see somebody in their office in the morning reading a newspaper and i just barged in and said excuse me, trying to build the relationship at Merrill Lynch im trying to build a relationship and i bought you a couple coffee some people didnt like and say i only drink tea. Facet all i have to pray the bottom line is about relationships in the final day when we almost and get the Business Chamber and of the board was walking by was in a meeting and theyre going to tell me they were, my product and i had known him by barging in his office by barging in his office with two cups of coffee or tea. I said i was about them the opportunity to use it and then we cancel it and he said thats a great deal, will do that and he walked out nobody had any idea how to say no and that was our first customer. [applause] Small Businesses, someone once said that he can tell who the owners because thats the person sweeping the floor at the end of the day. Things that ive always listen to, yours give the next big project to the most overworked person in your company. Theres a reason why there overworked skull crowdsourcing. Those are the most confident people that get things done. When i see someone who has time to take on a new project i dont want to get it bit to them. Its been my philosophy that Small Businesses get to be big businesses because you work harder and focus on your customers. Thats what we have done. Pick up your phone and call them. Say, im mike bloomberg, lucky enough to have you as a customer is there anything we can do to make your life better . People want you to ask them they want to think that you really care and most businesses dont. They focus on reducing their cost and i think you should focus on increasing your revenues. If you have some money expended on making your customers more happy. Theyll tell other people that you might sell something to the you have a great product and are a great businessperson. A lot of you will survive. If you dont think about the difference between america and other places. In america you have a chance to start again overseas around the world if you fail your failure. In america, if a business is a work try to do it the next time, people want to succeed in america. That differentiates us from everybody else. Its why so many are in america as opposed to overseas. Businesses tend to start in america. Washington is not going to be helpful, its keeping people from out from around the world. [applause] as a matter of fact, believe it or not they try to do something stupid or thats to have people who are here creating businesses force them to leave the country, thats most insane thing of ever heard theres roughly 1 Million Immigrants who on Small Businesses in the united states. They create more jobs the truth of the matter is this country was built on immigrants. Its like 40 were founded or cofounded by an immigrant i mention those statistics because congress often forgets this. Im 100 in sympathy to someone who loses their job. On balance its businesses businesses are created by people who have the drive looking for opportunity. Thats immigrants coming to this country and understand what america is about. All businesses really are the backbone of this country. I just came from a meeting where they talk about big business and all the growth weve had Small Businesses have not been growing. The Unemployment Rate has been coming down pits in the big businesses. That doesnt bode well for the future. The next big businesses of the Small Businesses of today. We just have to make sure that people understand that it would cut the red tape and find ways to provide financing give people the assistance and opportunities to to government if we do that the future is bright for our country, eight if we dont will continue to hurt people will be overseas and we cannot have let that happen. [applause] what i would urge you to do is pick up the phone and call your local congressman collier mayor governor youll get them on the phone clean get their secretary they say im a Small Business person and i need help. It isnt that i dont want any regulation, i just dont want regulation despite the growth. You, they ask your secretaries who called however they care about. Government will work for you just have to be smart enough to demand it and say you dont is to me i will have a business. [applause]