Person needs to listen to crime fighters and share. Crime fighters dont miss it. Every journey begins with the first step and every language with the first word in the. Rico is in germany to learn german why not learn a simple online on your mobile and free stuff. Learning course the cool speak german made easy. To get. Mixed results for this years Holiday Shopping season overall revenue was slightly up by Online Shopping saw another boost we asked a data expert what traditional retailers do to deal with the digital pressure also the customs officer. As bricks of his looming companies are grappling with the new terms of ten european trade and twenty eighteen bring some real changes for people in saudi arabia and the you a for the First Time Ever theyll have to pay a value added tax. This is a business im krista folbre welcome and a happy and prosperous new year to you most of the Holiday Shopping season is in the bag and retailers in germany showing a mixed a level of satisfaction according to estimates of the Retail Association german spend about ninety five billion euros on Christmas Gifts a three percent increase compared to last year and the amount spent on Online Shopping has been growing turning the Holiday Shopping season for traditional retailers into a real challenge. Carlins alexa Shopping Center cant complain about customer numbers sixteen Million People shopped at the mall in the heart of the german capital last year alexa is home to about two hundred shops still the manager of the mall is always looking for new promotions competition from online retailers means getting people to come here is a constant challenge. We have in this hoping that on with. Our focus is the Shopping Experience we have to think about the quality of our service about the feel good atmosphere of the Shopping Center we want the customer to leave thinking it was really worth coming in buying directly in person. Advising customers is one of the strengths of a brick and mortar business many customers like to see what theyre getting before they buy. It for touch and see online i would never buy clothes online unless i have tried them on in a store or something funny i like to find things on my own not over the internet and shift. And yet getting customers in the door is only getting harder shopping online has never been easier thats why Wine Merchant friedrich belt runs a website in addition to a small shop on the outskirts of berlin. With divined you need to have people talking about you so you host a holiday concert or you offer a gourmet menu thats how you get people into a store today at the same time you keep up a good presence online so that everyone knows what you have on stock in particular young people like coming into the store to taste the wines and spirits and make their first purchase in person but when reordering they usually go back online. All right lets talk some more about the future of retail with k. Pussy hes a professor of business informatics and digitalization at Potsdam University just south of berlin k. Welcome to the program how much of a threat is Online Shopping truth to traditional retailers after all the majority of revenue that is spent in retail is still spent in traditional shops where people have to go to other times arent changing but online retailers are not the major threat. What do we see is. That retailers are underestimating what smartphones change in their business what really happens is a change of customer ownership so up to now you would have a customer. Such evaluate and then decide. And if you do marketing for instance you go to search or to the evaluation stage and what we will see was modern smartphones and big data based systems is that such an evaluation stage might be skipped and how will that change the way we do shopping up to now you my think hey i need this or hey i need that are you get an impulse and then you go through these three stages and tomorrow your smartphone might end up with giving you an interesting hint on some interesting project and you say hey thats what i was searching for for years and then you can say yes or no ok and after all if that product is of interest to me im going to buy it somewhere so that particular store will make the revenue in the end oh if you say its interesting click then you. Might have been already done all youll be sent to some. Even real world merchant and youll be far better off than before were left the services because its easy if you have the data about the end customers which is crosssectional so you know a lot about every customer and you have a lot of customers then you can do predictive analysis and if youre able to do that then you can ask the first much and how much would you pay me if i send the customer to you second merchant how much do you pay thought maybe online merchant number four and then you restart was much at number one so the margin completely is taken off the retailer and goes to the one who owns the custom caper see professor of business informatics and digitalization thank you so much for your insight and your visit in the studio today. Companies are trying to cope with the impact of the Digital World the challenges offline are not becoming smaller take trade within the European Union for example when britain leaves the bloc next Year Movement of goods and services may look much different and companies that are focused on seamless paneuropean business suddenly will have to deal with somebody new the customs officer. A tracking dog works with customs authorities almost daily at the german port of bremerhaven today the team is inspecting a container out of colombia detergent and fabric softener are the listed contents an unusual load for shipment out of that country the check last for two hours. You know not all the inspections are so complicated but whenever you get a suspicion that somethings a little off of the shipment you do have to take a closer look. By comparison shipments within the e. U. Are checked on a random basis thats about to change for the u. K. With brags that the country is leaving the Customs Union meaning it shipments must once again be declared. Youre not going to have the same shipping pace because of customs which we want to move as quickly as possible of course because we dont want to be a financial burden for anyone but the concerns of customs and financial as well as security obviously have to be taken into account. Carriers are watching closely how big shipping company e. T. S. Brings in a third of its revenue from shipping to the u. K. Thirty to forty truckloads a week head from hamburg to the british isles. And we have a lot of bad cargo with Chemical Products inside it cetera also carton goods things like nuts pistachios peanuts and dog leashes a lot of those oddly enough. Whether dog leashes or Chemical Products everything has to be reviewed by customs thats a new thing for team own scholtz and his colleagues e. T. F. Specializes on inner european transport and has had little to do with customs so far. Yeah its a challenge without a doubt were definitely not giving up this market we just have to prepare ourselves educate ourselves and and create the conditions to get things through customs here we have partner firms in the u. K. Who can do the same thing for us theyre fitting from one income and. Some goods will have to be staged at a new interim storage area because u. K. Port aventura at dover is unable to handle specially large loads of them on the us on the open door when you say the customs check can only be done in dover where theres three hundred four hundred truckloads sitting there waiting to be checked and over is an especially big then yes you have a problem that big delays start popping up. And that costs money the shipper then has to pass on extra cost for trucks and drivers to the customer but are there other options as brags that nears the coming year of negotiations will be critical. Saudi arabias fate has decided the worlds petrol pumps high prices for oil and gas mean strong state revenue but a drop in oil prices and mitts twenty four team increased the kingdoms budget deficit prompting it to introduce a starting measures the latest one doubling gas prices for its citizens and thats not all. One last fill up before gas prices go up now even saudi drivers are concerned about prices gasoline is rising in cost from twenty cents a liter to forty five cents most drivers arent happy with. The increase will affect people whose lives depend on using a car most of the time i work in a medical Equipment Company and on a normal day i drive between three hundred and four hundred kilometers so itll affect me strongly peoples more which not you can see the hundred percent ok people ignored we do except for one unit but it is too cheap cheaper than the other going over so. Low Oil Prices Mean saudi arabia is scrambling for more income the price of a barrel stabilized last year around sixty dollars yet the International Monetary fund calculates that saudi arabia needs an oil price of at least seventy dollars a barrel to balance its budget. Higher prices for fuel are a clear sign that the government is serious another sign the government also has introduced a sales tax for the first time in the history of the country a five percent value added tax is now charge for food and drink textiles and in the real estate and hospitality sectors. Saudis have grown used to not paying taxes for anything though including income tax so the authorities are implementing them gradually to ease the pain. Thats our first show off twenty eighteen many more will follow see that. Mysterious storyteller. A struggle for survival. Liberal arts twenty one presents show. The symphonic suite by nikolai risky korsakov. On t. W. A problem at full speed. And but always on the move. Closer look mobility today and in the future. Tried in sixty minutes on the dollar for. The d w media center see it find it here it discover. Video and audio podcast and language courses. G. W. Media center at media center dot w dot com. To become famous or engineer every one of them. For the. Summoning is kiss that the children who have already been the lawyer and those that will follow are part of a new process. They could be the future of cologne colombia. Granting opportunities global news that matters d. W. Made for mines. To bring in the new year arms twenty one presents a larry gaff conducting the marine ski theatre orchestra of some petersburg