Etihad Airways transforms its Finance Operations by leveraging Microsoft AI capabilities
Abu Dhabi, United Arab Emirates – Etihad Airways has carried out a transformation of its Finance Operations through harnessing the power of Microsoft AI. The Finance and Digital, Technology and Innovation divisions worked with Microsoft to modernize their payment inspection process using cognitive services.
The move will ensure that the process of identifying fraudulent or incorrect payments to suppliers becomes more efficient, cutting down significantly on associated hours required every month, as well as identifying payments that would have otherwise been missed by the manual process.
“Etihad partners with leading technology companies such as Microsoft to employ innovative solutions to further advance the company’s status as a world-class airline,” said Bhavesh Shivshanker, Head of Financial Operations at Etihad Aviation Group. “This automation initiative is an important milestone for Etihad Finance, as we advance improved efficiency, increase cost optimization and enhance the overall finance operations of the company.”