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The Fair Trading Commission (FTC) is seeking public input on its review of the Standards of Service 2018-2020 for Cable & Wireless (Barbados) Ltd (C&W, trading as Flow).
The Standards of Service framework sets out the minimum level of service that should be received by customers of Flow’s landline service.
In a statement today, the FTC said it has outlined a number of proposed changes to the standards in its consultation paper and members of the public are encouraged to submit their comments on the themes presented, which include:
the continuance of the Standards of Service framework;