GOVERNMENT’S FREE WATER PROGRAMME ENDS 31ST DECEMBER 2020
With reference to the Presidential directive on provision of Free Water to Ghanaians from April to December 2020, as part of measures to prevent the spread of COVID-19 in the country, Community Water and Sanitation Agency (CWSA) and the Ministry of Sanitation and Water Resources, wish to inform all customers in rural communities and small towns that effective Thursday 31st December, 2020, the provision of Free Water to Ghanaians comes to an end.
In this regard, customers of CWSA, and all other water services providers in the rural Sub-sector namely; Private Water Providers, Water & Sanitation Management Committees (WSMTs) and NGOs, as well as the general public should please note that, effective 1st January 2021, the monthly payment of bills for water consumed will become the responsibility of the customers and not Government of Ghana. All categories of water services providers who participated in the provision of Free Water within the designated period are also to note that CWSA will not accept bills on water consumed by their customers from 1st January 2021. They are therefore advised to revert to the former methods of billing and collection of payment from customers.