Fast-paced technological reforms are reshaping the financial services ecosystem globally. Technology integration in banking has exposed a whole new spectrum of capabilities that can be leveraged to improve performances by gaining an intricate understanding of operations. Banks are adopting a more customer-centric strategy built upon the foundation of intelligent technology architectures. Similarly, Middle East too is at the cusp of innovation-led growth with the banking industry playing a pivotal role in accelerating digital transformation across the region. ITC Infotech, a leading global technology services and solutions provider, helps clients co-innovate as they prepare themselves to transform from a digitised bank to a platform of services leveraging open banking capabilities. We sit down with Vishal Kumar, President and Regional Head, Middle East, Africa and APAC, ITC Infotech, to learn more about how ITC Infotech is well positioned to be the technology partner of choice for clients in the Middle East.