How Presbyterian is using digital health tools to address pandemic challenges
Timing is everything. In the case of Presbyterian Healthcare Services, its adoption of the Bright.MD platform in 2017 to facilitate telehealth appointments was fortuitous.
As hospitals struggled last year to manage COVID-19 and scale telemedicine, Presbyterian Healthcare Services leveraged Bright.MD’s platform to not only conduct virtual visits but also automate charting, order entry, coding, and billing, so that its providers can deliver quality care for hundreds of low-acuity conditions in two minutes or less.
To date, Presbyterian has screened more than 20,000 patients for COVID-19 using Online Visits while significantly reducing the potential spread of the virus. Patients who were ill with conditions unrelated to COVID-19 also had a convenient way to get care from home.