How the labor shortage is shifting restaurant strategy
Diners are returning in droves as COVID-19 dining room restrictions ease, but staff are hard to come by, creating a difficult balancing act for operators trying to recoup lost revenue.
Published May 11, 2021
Joe Raedle via Getty Images
As vaccination rates climb and dining room capacity expands, people are returning to restaurants in droves, excited to dine out and meet with friends. But this sudden ramp up in business after several months of slumping sales is creating a staffing challenge for operators.
"Restaurants are thriving. They're making more money than they've made before, but struggling to have [staff], which is just a very strange problem," Dan Sines, CEO of tech company Traitify, said.