The scenes . Starring frequent tonight show guest tony danza. Then everybody went to bed with this guy. With cgi magic that will make you say heres johnny but first the nightline 5. My bladder leakage was making me feel like i couldnt spend time with my grandson. Now depend fit flex has their fastest absorbent material inside so it keeps me dry and protected. Go to depend. Com, get a coupon, and try them for yourself. The jcpenney holiday challenge is here. Get in store to save up to 40 from major appliances from ge. Sachlt sung, fridge dare. Up to a 500 visa precede paid card. Hurry in these dials wont las it feels good to be back. Good evening. Thanks for joining us. Tonight an abc news investigation into a giant Real Estate Rental Company cofounded by a friend of president trump. With tens of thousands of families living in its homes, the company has been dogged by complaints from critics and some tenants ranging from shoddy and slow maintenance, to an aggressive eviction policy. Abcs chief investigative correspondent brian ross teamed up with our stations across the country to find out why. Reporter in dallas, texas, disaster in the living room. After carlos and ebony january say the landlord did a shoddy repair job on an upstairs leak in their rental home. He didnt cut the electricity off before he drilled the hole into that light. Lucky to be alive. Reporter in denver, chris lynch says he had to uproot his family from their rental home after the same landlord caused their heat to fail during a snowstorm and left broken appliances unrepaired. We feel victimized and taken advantage of. Reporter and in broward county, florida, the parents of brielle blame the very same lan lord for their daughters persistent asthma. Every morning and every night, she has to take a breathing treatment. No 2yearold should have to do that. Out came the sun and dried up all the rain reporter in a lawsuit the parents say brielle as condition was caused by toxic mold the landlord did not fix. The house started falling apart on us. Literally. Reporter including the crack in the living room ceiling that grew and grew. I told him, this is going to be on our couch when we wake up in the morning. And sure enough, it was. Reporter but that wasnt their only surprise. They soon learned their landlord was, in effect, one of Donald Trumps closest billionaire friends. The man who ran his inauguration. Tom barrac, the cochairman of a giant company that owned their home and test of thousands of other middleincome rental homes across the country. You have the ultimate outofstate, far removed, absentee landlord. Reporter aaron glance, who investigated the rental Home Business for the center for investigative reporting and its reveal website and radio program, says barrac came up with the idea five years ago to buy huge numbers of homes in foreclosure after the Housing Market crash, then rent them out. Like president trump, tom barrac is a real estate mogul. Hes the kind of real estate mogul who has always made his money by profiting off of other peoples pain. Reporter barracs company merged with another big corporate landlord, now called starwood wayput. They operate in at least ten states. In some neighborhoods a huge presence as wsb in atlanta documented. Critics say youre too big and too distant, youre the ultimate absentee landlord. Exactly the opposite, exactly. Reporter Charles Young is the chief operating officer of starwood waypoint. We are on the ground with dedicated teams, hundreds of them, who are proud what was they do, working with their residents to resolve issues. Reporter and in their ads, waypoint features some of their happy customers. Theyve been really great to me and tyler. Reporter but reporters and our abc tv stations across the country its still dripping right there. Reporter heard complaint a pretty terrible experience with this house. Reporter after complaint. Then absentee landlord at best. Reporter tenants who felt powerless against their distant corporate landlords. Weve heard a lot of complaints and our stations across the country have about poor service that youre very slow to fix things. I do not agree with that at all. Reporter so we showed young the home video of the family in texas that complained to wffa about the landlord. What do you think of that . One disappointed resident is one too many. Were committed to working with residents. Reporter we showed him video the parents of prielle made, now suing the company, alleging it failed to fix toxic mold they blame for her pier sister tent asthma. From day one weve been working with the residents they had to move out from what they call toxic mold they say your company did not fix. As we look at the situation were working with residents as much as we can. Reporter the Company Claims it took proper steps to fix the problem. You look across our residents, 99 are having a great experience. Reporter we talked to some of those tenants. John kaiser told ktrk in houston he likes waypoint. Weve not had an issue when are we didnt have somebody at our home within 48 hours. Reporter the company told us kathy cole of los angeles gave them a fivestar rating. But she told kabc that was only after it took three years for the company to replace a leaky roof. It felt like id stuck my finger in the sock. Reporter and repair ground wiring that she says nearly electrocuted her in the swimming pool. People dont show up. You sit here all day, the repairs are over and over and over again. You call somebody who has no interest in it. Reporter and when we checked with the Better Business bureau, we found they gave waypoint a grade of dplus. Finding a pattern of complaints involving repair and Customer Service issues. How does that measure up with a 99 approval you say you have . A dplus from the Better Business bureau . Were listening to our residents, were working with our residents. You dont think a dplus rating from the Better Business bureau suggests theres a problem here with your company . Theres always an opportunity to get better. Are you happy with this now . No im not happy with that. I followed the laws. Reporter our stations found tenants like susan strasmyer of tampa facing evictions and ending up in court after they withhold rent to get their problems fixed. She showed wfts reporter adam wallser the improper electrical breaker on her faulty water heater that she says she was told by city inspectors could have led to the house burning down. I had to drive by my house every day at lunch to make sure it wasnt burnt down. Reporter in court the two sides reached an agreement. She avoided eviction and the company gave her a 1,400 credit. Court records show the lawyer in this case has handled more than 195 eviction cases for waypoint this year alone in the tampa area. At the end of the day, eviction is always the last thing we want. Reporter a study done last year for the Federal Reserve bank in atlanta found the company that would become waypoint filed eviction notices against onethird of its tenants in a year. Sometimes, if rent was only a few days late. Theyre more likely to have a policy that says, if youre a day late or a dollar short, were going to evict on this timeline. Reporter the company told us about 5 of their tenants, about 1750, are actually evicted each year. What do you imagine is the impact on the family when they getn eviction notice and theyve got to get a lawyer and youve got all kinds of lawyers, they dont . Ill say again, eviction is always a last resort. Reporter but when it happens, tenants are forced to go to court, then required to pay additional fees and the companys legal costs if they want to avoid eviction. Is that true . They have to pay those fees . Yes, its true. Thats fair . Thats part of the process that we have. Thats part of your business. Its part of the business. Reporter its been a great business, one that helped the already superrich barrac add millions more to his personal wealth when he sold his interest this summer. Here we are at piyochopiyocho the intersection of a couple of our familys passions. Polo on the one hand, wine on the other. Reporter barrack posted this video showing off his billionaire lifestyle. Living the American Dream. The nicholsons thought they were living the American Dream too, when they rented this florida home. They loved the garden. Took good care of the place. Until they say it started to fall apart. And their little girl began to have Serious Health issues. Forcing them to move out when they say the barrack company would not fix the problem. Its not just a house, its your home, its your life, its what you come home to. Reporter for nightline, brian ross, abc news, new york. Up next, with a little tv magic and a lot of imagination, comedian paul reiser taking us backstage at the tonight show with the legendary Johnny Carson. Ai had a lot on my mind. Could this happen again . Was my warfarin treatment right for me . My doctor told me about eliquis. Eliquis treats dvt and pe blood clots and reduces the risk of them happening again. Not only does eliquis treat dvt and pe blood clots. Eliquis also had significantly less major bleeding than the standard treatment. Eliquis had both and that turned around my thinking. Dont stop eliquis unless your doctor tells you to. Eliquis can cause serious and in rare cases fatal bleeding dont take eliquis if you have an artificial heart valve or abnormal bleeding. If you had a spinal injection while on eliquis call your doctor right away if you have tingling, numbness, or muscle weakness. While taking eliquis, you may bruise more easily. And it may take longer than usual for bleeding to stop. Seek immediate medical care for sudden signs of bleeding, like unusual bruising. Eliquis may increase your bleeding risk if you take certain medicines. Tell your doctor about all planned medical or dental procedures. Both made eliquis right for me. Ask your doctor if switching to eliquis is right for you. My bladder leakage was making me feel like i couldnt spend time with my grandson. Now depend fitflex has their fastest absorbing material inside, so it keeps me dry and protected. Go to depend. Com get a coupon and try them for yourself. Go to depend. Com thank you, ikea. Oh, john cant come. My uncle geoff just confirmed. The one thats always bringing a plusone . Yes, but weve got plusone insurance. Whats your dream . At ikea, we help you live it. Make the dream yours. cheering it feels good to be back. Thank you, ikea. Oh, john cant come. My uncle geoff just confirmed. The one thats always bringing a plusone . Yes, but weve got plusone insurance. Whats your dream . At ikea, we help you live it. Make the dream yours. cheering if you loved the tonight show with Johnny Carson you might fall in love with this new series from comedian paul reiser who takes us backstage to the imagined world of 1970s latenight tv. Capturing the comedy and drama that might have happened offcamera. Heres abcs nick watt. Heres johnny reporter 25 years after taking his final bow, tonight Johnny Carson, king of latenight, was back on tv. Well, kind of. Is that really love, or the applause sign . Reporter a brandnew show called theres johnny. This group looks like a bunch of rejects from magic mountain. Reporter set on the set of his early 70s tonight show just draped on hulu. Actual clips of carson and a fictional back story and cast of characters woven behind that curtain. Tony danza, a frequent tonight show guest back in the day, plays carsons longtime producer fred. You little commie pissant . It was a real presence in our lives. Everybody went to bed with this guy. It was thats what you did. What if we were there behind the scenes . Reporter yep. This was paul reisers idea. I dont have that many ideas. But when i have an idea and i think, this is really good, i will hold on to it. Reporter he was in aliens. My two dads. Mad did. You. Stranger things, red oaks, and theres johnny for hulu. My goal is to be ultimately everywhere. Reporter for this dream riser needed this guy on board. I wasnt sure that it would work. What finally convinced you, then . Because paul would not stop bugging me. Reporter jeff saltsing, Johnny Carsons nephew, keeper of the legacy and the rights to footage. My job on the tonight show was the receptionist, i sorted the mail. Reporter ian nelsons late andy, a kid from nebraska who stumbles into the gig of gofer. I have this letter here. This story is about, what if your biggest dream came true . Andy is the surrogate for the audience. We see this world through his eyes. Partially, at all, not at all, based on you . A little bit. Reporter and carson himself . There were definitely some times where we had an actor dressed like him, with a wig like him, soft focus, in the background. Reporter but no one actually plays carson full frontal and talking. To have a guy that looks sort of like johnny, imitating him, is going to look cheesy. Reporter so old clips of carson are cut with newly shot, imagined behind the scenes. It was advances in cgi technology and his detailed cataloging of the carson canon that convinced saltsing the time was right. Paul would say, we need some jokes about vietnam. And were able to do that. Other times i was a kid in a candy shop, i would just start watching clips. Theyre all cataloged and archived. Id say, i love george carlin, let me find some. Reporter one writer has a terrible joke. Even hes voting for nixon reporter but it makes the monologue and the payoff is Johnny Carson actually delivering that joke on the tonight show. But even hes voting for nix nixon. Thats got to be kind of tough to get that. The back story is made up . Correct. But the real joke actually did bomb . Thats correct. Thats correct. It appeals to a whole big swath swatch . Swath . Swath. Im not going to use the word. Swathe . Swath . One of the thing that excites me about the show is it does peel to a wide audience. Reporter aiming car sew fans and neophyte huluguzzling millennials. When i first got the audition, i didnt know who he was. You were born in the 80s . 95. What . Yeah, carson was off the air for three years when i was born. Cisboombah. Describe the sound made when a sheep explodes. Reporter hes now read every back, watched clips, become a big fan. Now compares the current crop of latenight yakkers to the godfather of them all. Give me a break, im so lonely you watch any of them and then you watch an episode of the tonight show with Johnny Carson from 1965, he did it. He did everything theyre doing first. Reporter okay, people. Favorite moments . Any time he was on with rickles. Well, i realize i, i, i, i i, i, i, i ed ames and where that tomahawk landed. He just grabs it. Like dont take that out, were going to sit here and milk this. We do one in the show, a famous one where the dog doesnt want to eat. Reporter the dog wont eat or play. So johnny takes his place. I dont even know if there were moments so much as u. S. Just the continuum, the fact that he was there. The thing that made him really special was how he treated his guests. He wanted you to shine. Reporter paul reiser was a guest many times and treasures this particular moment. Is there currently a lady in your life . I sort of threw in an ad lib that just really made him laugh. And he took a moment. Then he went back in his chair. And i was sitting there going, thats the best im ever going to get. Yes, ive been living with the woman of my dreams for a year now. If youd have said that 25 years ago on Television People would have gone sure, i would have been 4. I remember sitting there, i dont know how long, it felt like an eternity, such a big laugh. I dont know what i do here, do i stand up and take a bow . Because this is pretty good, this is pretty fun. I just remember sitting in the warmth of that going, uhhuh, Johnny Carson just laughed. Reporter im nick watt for nightline in los angeles. Theres johnny streaming now on hulu. 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It was that different. I saw the shock on peoples faces. Big eyes. I dont hear baby crying and they didnt want to show it to me. They didnt want to show you your own baby. I get in there and i remember crying. We turn on the tv and it was the grammy awards. The show starts with Christina Aguilera singing the song beautiful. I am beautiful no matter what they say when you talk about timing. And no matter what team say. No matter what team do. Youre beautiful. We decided, like hes going to be beautiful. Then we got up out of the bed and we went down to the nicu and we held nathaniel for the first time. We held our son and it was awesome. And then our life changed forever. Dont miss wonderboy on 20 20 tomorrow at 10 00 p. M. Eastern. Thanks for watching abc news. As always were online at abcnews. Com and our Nightline Facebook page. Good night, america. It all starts with a wish. The lincoln wish list event is here. 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