Macys, looking at their Curbside Pickup. Plexiglass, that barrier between at the floor here. You see those dots on the floor for social distancing, as you stand in line and, obviously, theyre putting out a lot of owner of the bow arrow education for customers, keeping clothing boutique in Sonoma County that will open tomorrow their distance and it looks like for the First Time Since this theyre also going to have a lot of Hand Sanitizers and asking pandemic began. Mercedes hernandez, thank you people not to shake hands, for continuing with us. Things like that. And theyll be cleaning and you are not going to accept returns right now, right . Disinfecting frequently. Yeah. So, lets give you some so, right now, we are being reopening guidelines that the pretty strict with our returns. Governor provided for retail. Im not sure when we will lift for now hes suggesting pickup or delivery only with physical that new policy that we will be distancing, handsfree payment. Enforcing. Were kind of waiting week by so, apple pay, things like that. Week to see what that will look no exchanging of cash. Certainly safer that way. Like. And what other ways you Hand Sanitizer available. Mentioned instagram where you we talked about that. Can show the clothing and give employees must have protective people an idea for the sizing. Gear, meaning things like masks what other Creative Things are to begin with, maybe gloves. You considering that will still employees getting training on give people the confidence to buy . Yeah. So, weve been doing updates on covid19 and napa, Sonoma County say theyre ready to do that our website as well. Today along with solano and uploading all the new arrivals on there and even doing maybe a santa cruz county. The other bay area counties say video footage on our website so not yet. Not ready to move in to phase that when a customer does click on a product theyre able to see two. Theyre kind of giving may 18th live footage of what, for as sort of like the new timeline instance, the top looks like in for when that could happen. Movement and just to get a so a lot to discuss there with better idea of the style this impact to retail opening overall. All right. Today in some limited scope. Those sound like great ideas. Rachel, im sure a lot of today, were talking with the president of the california retailers are contemplating retailers association, rachel them. I want to ask if you sent out guidelines to your partners, michelin. Thank you, rachel, for joining us. Your retailers about how to also on this panel we hav ensure the safety of both the owner of bow arrow boutique in customer and employee in their interactions. In our macys video we saw Sonoma County that will open not today but tomorrow. Welcome to both of you. Theyre installing these glass partitions. What other things . Thank you. Mercedes, let me start with can you document every interaction between a customer you. Youve been closed for, what, and employee, like you know almost two months now . Exactly who made your latte, or packed your order, things like just about, yes. Tomorrow is the big day. That . How are you feeling . So, we have. A little nervous . Weve sent out guidelines to our yeah. Im feeling very anxious. Weve been prepping the shop members and suggestions of best today and making sure that we practices. A lot of it is building on what are taking the Safety Measures that are now required for retail we learned from our other shops. Members during this period of so, well have our sanitization time. In terms of documenting, we arent really recommending that station ready. Employees will be wearing masks, at this point. We are recommending things like and were only allowing instore pickup orders and online orders at the time. How are you going to provide like we call them sneeze any customer service, for example, if people had a guards. I think youll see that more in question about a product . The larger chains, not so much yeah. So as of right now, we do a lot in the smaller. Definitely face coverings. Signage is really important. Of communicating via instagram reminding people to, on their with our customers if they have public announcements and in questions about sizing or ways their stores about social to order. Weve been communicating with them that way and via email as distancing, reminding people not necessarily to pick up and touch well. What kind of training have products, look with your eyes, pyou given to the employees not with your hands. There . So i will be actually working really, limiting the number of for at least this first week, kind of scoping out what business is going to be like. People in your store at any one im right now putting together a time. Those are the number of things. Written plan for my employees, what kind of Safety Measures its always evolving. They need to take before we bring them back on board. Definitely during my time here, well continue to update that as ill be wearing a mask and well we see whats working and whats not working. Down the road will there be Something Like taking peoples have our Hand Sanitizer handy as names and all that . I dont know. Well for customers. In california we also have the well see how the week goes. Privacy law. We have the strictest privacy paula hunter german is asking on facebook actually its law in the nation that pertain more of a statement. She said i would like to try on the clothes. Thats a ways off, right . To businesses and consumers in yeah. Other states. Theres a lot of moving parts so, thats definitely something were trying to work through. First and foremost its about we i dont plan on allowing the safety. Frankly, if retailers are not right now. Going to take the steps to what we will be doing is ensure the safety of consumers, consumers arent going to come informing customers of how signs back to the store. So we really need to make sure is run. We will be doing live sustain that happens. Thank you both so much. I know, you know, the playbook, gram doing a run and how it the rule book is being written looks. We strictly want to stick to as we go. So, well continue to have this doing instore pickup and online conversation with you. Thank you so much. Thank you. Orders at the moment. All right. Rachel, your group represents well take a shoeave retailers, all different types. Well take a shoeave dr. Out poor fred wilson . What do you think about this initial step, letting nonessential retailers reopen what a shame. With mainly Curbside Pickup,pic, so soon after retiring. I hear his wife needed help with the funeral expenses. Thats ridiculous he had social security. When my brother died, his wife received a check from social security, all right you think thats too much, too little . Weve been advocating for for 255 Curbside Pickup for weeks. The funeral costs were well over 8,000. Togo orders for food. We always thought that retailers how on earth did she pay for it . Should be able to do togo fortunately, my brother bought additional Life Insurance orders for their products. Before he retired. Whew i bet that cost but i think great and i heard a pretty penny, huh . Not with Colonial Penn. All retailers take advantage of the opportunity to do curbside. Coverage options start at just 9. 95 a month. Its a great first run at how less than 35 cents a day. Things are going to look, how i have it myself. Things are going to work once we both do. Both of you . Thats right. These covid19 protocols are put into place. Neither of us had to answer any Health Questions its our hope as we show or take a physical exam. Governments, as we show local in fact, no one our age can be turned down. Governments, the Governors Office how seriously retailers s for any health reason. Iss a lot of protection at first, are taking this, that well see and then reduces it little by little each year . Lightening of restrictions. No ive had this coverage for years. We know the biggest impact to my benefit never decreases as i get older. Both Small Businesses as well as your rates go up every year, right . Local governments. We just saw california is going no, not at all. To be facing a huge budget friends keep telling friends about guaranteed acceptance deficit. We know sales tax revenue, we know retail is a huge piece of whole Life Insurance that. From Colonial PennLife Insurance company. If we are going to really see ourselves getting out of this with this coverage, your premium never increases for any reason, Economic Situation were in, it and your benefit wont decrease simply because you grow older. Will be to reopen brick and options start at just 9. 95 a month. Mortar establshments across the if youre age 50 to 85, state. Sure. They were having a hard time you cannot be turned down because of your health. Dealing with the retail only Colonial Penn specializes in protection outlets such as amazon. They have catching up to do, the for mature men and women. Brick and mortars. To find out more, call now. Laura albeini wants to know what male announcer call now and youll also get this free beneficiary planner about Jewelry Stores . Theyre not in this first wave and this free prescription savings card that the governor outlined. Were talking about clothing that can help you save up to 80 on prescription drugs. Stores, florists. What about Jewelry Stores. Rachel . Did you hear me okay, rachel . Hi, rachel. Can you hear me . Mercedes, are you with me . All right. We might be having some audio issues here. All right. Dendon, always, our k about when are you folks back . Sorry. I couldnt quite hear you. Live Television Via zoom. Correspondent dr. Patel, joining it sounds like youre back. Im going to pose a question us again on the 3 00 show. Good to have you back. That a viewer is asking whachlt good to see you, kristin. About Jewelry Stores . Rachel, the governor is saying you can depend on me. Book stores, clothing stores, we definitely can. Today, the question we want to florists. Toy stores. Start with as we start this when do you think theyll get to the Jewelry Stores . Reopening, right, more retailers whats the next wave to reopen . I think what you asked was being able to open, what numbers whats the next wave to would you say we need to look at super, super closely to make reopening. You know, the governor, if you sure that were not moving too look at his kind of ordinance, fast or too slow or allowing what he put in terms of phase this to blow up again. Two that were in right now with curbside, its open to all types of retailers. To us, retail is very broad. I think different industries, particularly jewelry where you might want to try on a piece of i do applaud for governor jewelry, especially if youre newsoms office for laying out making a significant investment, thats going to take a little more nuance in terms of howng t these restrictions, that ratio of each case in coronavirus and that. The First Priority for anyone, no deaths for 14 days to make particularly for Small Business sure we are ing. Owners, large retailers across kinthectionerha the state is safety consumers and their employees. So youre going to see differences. Youre going to see things like for example, they want to make fitting rooms may not be open in sure theres adequate testing in stores. You may not be able to return all the counties for 75 of items as quickly as possible. People thats available to them you may not be able to touch and they have the means to get that ur the items. Theres going to be some Contact Tracing in place. Differences when it comes to the retail experience, but were they want to make sure that going to do everything we can to every county thats reopening, help all retailers figure out the right path for them to eventually open. Their Hospital Systems can i also read about things such handle a sburge temporary housing for any homeless people. As maybe no public seating i do respect the fact that not areas, no samples that people only are they paying attention to the metrics but the entire can try. But i want to ask you about this thing, preventing and reacting. Okay. Curbside only. We get a lot of questions here. In solano county, the public sally costa wants to know when can everybody get tested forhe officer there is saying in the stores that are allowed to reopen, people can go inside if right now that all of us would there are social distancing and love to be able to say you can Safety Measures to prevent get tested right now, but the everyone from crowding the fact is, you can get curbside area, which they indicated could create problems as well. Whats your thought to that with regard to being able to go accurate. Right now theres about a dozen inside . So, i think youll see, as fdaapproved serology or antibody tests. They just recently announced a weve talked about, and our few days ago there was going to be a crackdown and they were association put out guidelines and suggestions, and weve done going to start reviewing this, that to both local and state 150, 160 other tests on the officials as well as retailers market. Across the state. Some of those are accurate. Some arent. The short answer to your you know, we have had retail question is if you need an tidyu that has been open the entire like youv bn ou time. We called them essential businesses. People were going into grocery need it to further decide what your next move is, chat with stores, big box stores. Your doctor and look at the we learned a lot, got a lot of specific tests. Best practices from those stores you need to make sure its accurate. Being open. If you have the means to, take i dont think we should fear it twice. Your best bet is to get an people going into stores. I think retailers up and down fdaapproved test so you can trust the results. The state know protocols. Dr. Patel, the fda just youre going to see the lines on approved the first homesaliva the ground. Youre going to see the social distancing. Youre going to see the signs test for covid19. When you walk in the stores, can you talk about that . The home saliva test works in encouragement of facial coverings, employees wearing the same way as the nasal swab facial coverings. I dont think we need to be that test does. Afraid of people going into the its trying to test for the store. I think that, you know, the virus genetic material. Were still going to wait and see what the saliva test looks curbside is a great start and i think you do have to start slow, like in terms of data. But you will see counties across one thing about the saliva test, the state that will be moving faster in terms of letting when youre spitting, you are people in. Basically relyi onhe fsaliva when it comes to retail and then haf genetic restaurants when we get those material in it. Guidelines tuesday from the you could, for example, have governor, i think some parts of covid19 and you may not be the state are really itching to extracting the right sample. Really move a little faster this can happen with the swab as through the phases. Well. Thats one thing people need to sure. Rachel, well take a short break Pay Attention to. On the air right now. As far as an early test, getting it accessible to everyone in lets continue the conversation on our live stream screening this is a positive first step. That sounds more appealing than the current swab u mor accessible. And less painful. And no one needs ppe to give it to you. Exactly. Vaccine trials, medernas has reached phaseo phase three soon. Do you think we could see a real vaccine that works by the end of this year . Im cautiously optimistic. Thats the phrase i use. If we were to see a vaccine come to fruition at the end of the year, it will break any record mi tmaet. Ihink t was years. S. Mer have te threason ts so much pcetsf a so much collaboration. Mederna had its first trial in march in seattle. They just finished phase two im sorry. They just got approved to start phase two, looking at safety efficacy, how does it generate an immune response and dose. Theyre optimistic theyll move to phase three in the summer. Whats important for the public to understand is assuming everything goes perfectly right. St t e want that to happen. Another company may get there first or we may not see one for a year or even more. Those are all possibilities right now. If i could just add, one other thing thats exciting, some good news about the vaccines in process, they use mrna vaccine. This has been around. Weve never seen a vaccine specifically doing cookbook, m specific recipe and it would teach your body how to identiit. It is a very cool and promising technology. Dr. Patel, some weird audio issues, and we do apologize for that. Well take a short break on the air but over on our live stream, well talk to dr. Soy,nding all right. We are able to bring you more content now that we have this platformat 3 00 every day. That means we get more from our special correspondent, part of our Coronavirus Team of experts, as hes talking directly to you in a segment were calling doctors note. In the past week, front line physician andemtk lice officers ar reporting an d and child abuse cases. Alcohol sales are up, as are stress levels and feelings of depression and hopelessness. Im dr. Patel and on todays doctors note lets chat mental illness, the epidemic that may rise even as the coronavirus curve flattens. Health care workers are working to exhaustion and risking their own lives. Workers in the food industry, transportation, all the Daily Services that keep the World Running are also worried about their own exposure or getting their family sick. Then theres tir jobs, people w are stuck in abusive households and kids and teens who arent able to connect with their peers. No surprise that disasters and pandemics are a horrific recipe for anxiety, stress or ptsd. Here is where we need to be proactive. Theres a lot we can do for one another. Outreach to anyone who might be struggling right now can make a huge di its a simple k phone ll or zoom busi oices should continue the virtual meetups. Also, all of us, including children, need structure. Try to keep a routine hopefull more resources for counseling and intervention, because psychiatrists, social workers and therapists deserve everything they need to be able to make virtual appointments. And for anyone who may be living in an abusive home, there has to be a safe, socially dtancedheree hotlines and online resources that are available right now for anyone who may need them. Covid Mental Health support. Org is a searchable database of Crisis Services that can help people with anything from anxiety to parenting to depression. National Domestic Violence hotline has trained experts that are able to talk to anyone confidentially, ere csiexine w reach a crisis counselor. And everyone should know about the National Suicide prevention lifeline, which can be the difference of life or dea crisis or under extreme emotional distress. There are options out there, but we need more. We need to raise awareness when it comes to the second curve were going to have to flatten, the one built on mental illness. So, right now, no one should feel alone. Were going to get virtually or maybe drop off a little food, Something Like that. I want to let you know, speaking of food, this coming tuesday, Governor Newsom gave some guidelines for the reopening of restaurants in phase two. Its not going to be dining as you knew it before. There will be changes. When you go to hear what his suggestions will be and, of course, every weekday a tonight, the second person close to the white house now testing positive for coronavirus. The press secretary for Vice President pence, just 24 hours after word the military valet who serves President Trump also tested positive. Tonight, the urgent warning from parents. The virus and children. A child die from the dangerous condition being tied to the virus. New York Governor Andrew Cuomo talking about the death of a 5yearold today, telling parents to seek mediate care if they start to see certain symptoms. Similar cases reported in at least six other states. Some doc