Looking at the Intersection of Customer Experience Automation and Human Workers

Although AI shouldn’t take over everything, it can automate tasks to reduce friction and create room for humans to shine.

Related Keywords

Canada ,Zohar Gilad ,Raj Mahajan ,Instagram ,Accenture ,Ai Adding Value To Customer Service Workers ,Fast Simon ,Customer Service ,Greg Armor ,Why Enterprise ,Metrics And Analytics ,Optimization ,Personalization ,Cxm ,Predictive Analytics ,Ecommerce ,Ai ,Artificial Intelligence ,Machine Learning ,