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Malawi’s Communications Regulatory Authority (MACRA) has approached the country’s operators to address consumer complaints over high data prices.
In August 2020, the Ministry of Information and Communications Technology pressured the country’s operators – including Airtel Malawi and Telekom Networks Malawi (TNM) – to reduce their prepaid or unbundled data rates by a factor of four, cutting them from MWK20 (USD0.02) to MWK5 per MB.